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vCAM Bureau and Customer Service Training
Welcome to the Course
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What you'll learn
Training Manuals
How to get help (Pinpoint Support)
vCAM and Bureau Service
Introduction and vCAM Bureau Service Packages - Basic and Advanced (7:28)
Onboarding and creating a new client
Creating a Client and Onboarding (2:31)
Adding unit to storage server and setting up User Role (2:58)
Add User and Authorise Devices (1:21)
Setting up snapshots and labelling cameras (1:50)
CMS-Config Settings Parameters (3:06)
Check video to ensure installation was done correctly (1:18)
Send client welcome email (1:09)
Footage Download
Introduction (1:25)
Record tab to download raw footage (2:53)
Use MDVR Player to convert raw footage to MP4 format (2:07)
Camera Health Check
Online Vehicles (2:35)
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What's next?
Setting up snapshots and labelling cameras
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